devopsly.Let’s talk
HomeAI Automation

Business automation

Less handling.
More useful work.

When your team is copying information, chasing approvals or finding the same answers again, there is work worth improving. We find the opportunity, build the workflow and help you run it.

Explore the AI Process Audit Discuss your workflow

For operations, finance and service leaders. AI, software and process change, chosen around the work.

Invoice → approved recordIllustrative system

Start with the work arriving.

An invoice arrives through a monitored inbox. The original document stays attached to its record.

A demonstration of the approach. No document is uploaded or sent to an ERP.

Where to look first

The work between the systems.

Your tools may each work well. The effort often sits between them: interpreting an email, re-entering a record or finding the person who can make a decision.

Documents & records

Information arrives. Someone types it again.

Extract useful fields, check them against existing records and prepare the next action. Unclear documents and important decisions stay with a person.

Invoice intake · Order entry · Document checks

Requests & approvals

The next step depends on a chase.

Collect what a request needs, route it to the right owner and keep its progress visible across the tools involved.

Internal requests · Customer onboarding · Approvals

Knowledge & support

The answer exists. Finding it takes time.

Bring relevant information into the moment of work, prepare a response and recognise when a specialist should take over.

Support assistance · Internal search · Response drafting

Three engagements

Start at the right stage.

Each is a separate paid engagement with its own scope, deliverables and quote. You can stop after any of them.

01 · Decide

AI Process Audit

For a process that feels too manual, where the right investment is still unclear.

  • A map of the work and its exceptions
  • Ranked opportunities with cost assumptions
  • A recommended first scope

Paid assessment · fixed scope · findings are yours

See the audit and sample report

02 · Build

Automation Implementation

For a defined workflow that needs to work reliably inside your existing tools.

  • A working workflow and integrations
  • Evaluation against acceptance criteria
  • Release, operating guide and handover

Project · defined outcome · quoted before work begins

Explore implementation

03 · Run

Managed AI Operations

For a live system that needs a clear owner for technical care and improvement.

  • Health, quality and cost monitoring
  • Incident handling and maintenance
  • A regular operating review

Recurring service · coverage agreed per system

Explore managed operations

Already have a brief? Go straight to implementation. Already running a system? Start with operations.

Relevant work · Devopsly project

Useful answers, inside the support workflow.

A retrieval-based assistant that brings a team’s Confluence knowledge into Zendesk, with escalation to a person.

Read the support AI project

Relevant work · HR and payroll

An assistant that knows who is asking.

An AI assistant for HR and pay questions, built into an HR and payroll product, where every answer respects the asker’s permissions.

Read the HR assistant case

Before we begin

A useful starting point.

How do we know whether a process is worth automating?
Start with recurring work, a clear owner and a reason to improve it. Volume, handling time, exceptions and the consequences of a mistake determine whether automation is worthwhile. The audit examines those details.
Does every project use AI?
No. A direct integration, an existing software feature or a simpler process may be the better answer. AI earns its place when the task and its evaluation support it.
Can you improve a system another team built?
Yes, after an initial review of its implementation, access, documentation and dependencies.
Is the platform itself the problem?
Product development, integrations, infrastructure and delivery are also core Devopsly work. Start with engineering when those are your priorities.

Start with the work

Which step should be easier?

Tell us what your team does today, where the work slows down and what a useful improvement would change.

Discuss your workflow